Machine Control Customer Care Packages
Service and maintenance solutions adapted to the needs of Machine Control
At Leica Geosystems, as your reliable business partner, we offer an extensive range of customer care packages designed specifically for machine control and heavy construction professionals. We understand that downtime and unforeseen challenges are the last things you want to experience on site. This understanding helped us design different service packages to ensure you get the right support when you need it the most. Our global network of skilled and experienced support engineers and service technicians commits to helping you meet your deadlines and reduce downtime. This is what Active Customer Care is all about; your success.
Customer Care Packages (CCP)
Get maximum return on investment with our range of service agreements that are specifically designed to meet the needs of machine control solution customers. A CCP contract gives you immediate access to our global network of support engineers with services to ensure you minimise downtime, make the best out of your technology and other benefits.
CCPs are available for different durations and coverage levels
The wide range of technical services, including on-site support, technical support, repairs, preventative maintenance, and calibration, are carried out by experts. They will ensure your products are up and running in no time!
To further support you and your team, all product and service-related information are available to you via the Leica Geosystems customer information portal myWorld, so you can always be up to date with product updates, service cases, and the latest Leica Geosystems news. myWorld also provides your personnel with training and support to help them achieve their best performance and productivity.
Dukungan Pelanggan
Dukungan saluran langsung dan berbasis web dari
spesialis kami untuk:
- Pertanyaan operasional
- Konfigurasi peralatan
- Saran & masalah umum
Pemeliharaan Perangkat Lunak
Maksimalkan produktivitas dengan terus mengikuti:
- Perbaikan kinerja
- Peningkatan aplikasi
- Fitur baru Perangkat Lunak
Pemeliharaan Perangkat Keras
Pemeliharaan pencegahan profesional yang membantu:
- Meminimalkan waktu henti & perbaikan
- Memastikan operasi yang andal
- Konfirmasi keakuratan
Garansi yang Diperpanjang
Memperluas cakupan melampaui garansi standar:
- Keamanan untuk kegagalan yang tidak terduga
- Menghindari biaya tak terduga
- Cakupan garansi hingga lima tahun
Manfaat Lokal
Setiap kantor penjualan meningkatkan
Paket Layanan Pelanggan menggunakan:
- Sumber daya lokal
- Jaringan pengiriman
- Bahasa lokal dan pengetahuan metode lokal
Pelatihan Online
Leica Geosystems teah mengembangkan platform pembelajaran
online untuk mendukung:
- Meningkatkan pengetahuan produk pelanggan
- Memaksimalkan pemanfaatan instrumen
Register on myWorld today!
myWorld offers customers and partners a wide range of services, information and training material.
myWorld offers customers and partners a wide range of services, information and training material.
Hubungi Leica Geosystems
Temukan kontak Leica Geosystems Anda untuk kebutuhan penjualan, dukungan dan layanan teknis.
Temukan kontak Leica Geosystems Anda untuk kebutuhan penjualan, dukungan dan layanan teknis.